About Grid
Our Philosophy
Our Purpose
We are a world-class consulting company with a tested, proven, and unique culture-improvement process. We are known for our personal touch and excellent results.
Our Strategy
We focus on improving organizational cultures. Our unique competitive advantage stems from our methodology, which removes consultant dependency, and places the responsibility of defining the effective culture in the hands of the people in the organization. This approach provides the buy-in and energy needed to drive any transformation process and create lasting change for the organization.
Grid's multi-phase process is both flexible and disciplined. Core elements include strategy, measurement, diagnostics, individual skills, team development, inter-group relationships, ongoing maintenance, and embedding.
We provide superior service to our clients. Grid engagements are always accompanied by and known for measured results in improved business performance, serving each client's best interests and delivering a return on their investment. We will not engage until the senior decision maker has been made aware of and signed off on our plan.
- Consulting: Grid practitioners are professional consultants in organizational culture improvement who earn long-term engagements with their clients. Unlike other consulting firms, we do not tell clients what they need to do; rather, we provide processes that enable clients to develop their own solutions for their unique problems. This approach provides the buy-in and energy needed to drive the transformation process and create lasting change in the client organization.
- Firm Reputation: Grid is a recognized world leader in improving organizational cultures, known for our personal touch and excellent results. Grid is also known for its current and ongoing research into the impact of human behavior on organizational results.
- Approach to Organizational Culture Improvement: We look for long-term, multistage engagements built around the Grid OD model and related support activities.
- Client Service Strategy: Grid client engagements are owned by the firm rather than by the individual consultants. We take a global approach to service with a professional client-management process embedded in the firm's core operations.
- Measured Results: All our work involves the client in how results should be measured. We measure each engagement at the start, throughout the process, and following completion from anecdotal testimonial to client measures and validation. Both traditional and electronic methods are used to measure and track the effectiveness of Grid solutions. A case study is prepared on completion of each engagement; release of such information requires permission of the client.
- Senior Leader Sign-off: The client's business unit leader leads or endorses the Grid process as a condition of engagement and must participate in the process, ideally at the start or at least early in the engagement.
